Released on = December 7, 2005, 10:21 pm

Press Release Author = IT Productivity Center

Industry = Small Business

Press Release Summary = The IT Productivity Center announced the release of its IT
Service Management Template. IT Service Management (ITSM) is defined as part of a
rapidly accepted standard of best practices known as IT Infrastructure Library
(ITIL). The IT Service Management template joins the IT Productivity Center\'s CIO
and IT Productivity series of tools and templates which include their popular
Sarbanes Oxley Compliance Resource Kit and Disaster Recovery Plan Template.


Press Release Body = Park City, UT - The IT Productivity Center, a division of Janco
Associates, Inc. announced the release of its IT Service Management Template. IT
Service Management (ITSM) is defined as part of a rapidly accepted standard of best
practices known as IT Infrastructure Library (ITIL). The IT Service Management
template joins the IT Productivity Center's CIO and IT Productivity series of tools
and templates which include their popular Sarbanes Oxley Compliance Resource Kit and
Disaster Recovery Plan Template.

Victor Janulaitis, CEO of Janco and the IT Productivity Center said "IT
infrastructure productivity is the core of our firm's practice. We have created a
set of tools to improve the productivity and quality of service provided by the IT
function. With the IT Service Management Template and our Sarbanes Oxley Compliance
Resource Kit enterprises of all sizes can quickly implement best practices." In
addition he said. \"... the IT Service Management template is now included in the CIO
Productivity Bundle.\" The CIO Productivity Bundle, which is Sarbanes-Oxley
compliant can be found at http://www.itproductivity.org/offer_cio.htm.

The IT Service Management Template (http://www.itproductivity.org/itsm.htm) contains
policies, standards, procedures and metrics for Change Control, Help Desk and
Service Request processing. The ITSM Template also contains the IT Productivity
Center's Business and IT Impact Questionnaire, a Change Control Request Form and an
Internet Use Approval Form. The template comes as a word document which can be used
as a template to create customized procedures for any size enterprise.

The Sarbanes Oxley Compliance Resource Kit (http://www.itproductivity.org/SOX.htm)
which was released in January now has a Platinum Edition which contains the IT
Service Management Template.

Janco also announced the activation of its new web site www.it-toolkits.com. The
site provides productivity tools for IT and the Chief Information Officer in
particular. Included are Janco's Browser Study, CIO Productivity Kit, Disaster
Recovery Template, Security Template, IT Salary Survey, IT Job Descriptions, and
Sarbanes-Oxley Compliance Resource Kit.


Web Site = http://www.itproductivity.org

Contact Details = Victor Janulaitis